Return & Refund Policy

At Conceptbydm, we value your satisfaction and strive to provide exceptional branding services. However, once a project begins, we are unable to accept any returns or issue refunds. This policy ensures that we can dedicate our time and resources to delivering high-quality work tailored to your needs. We encourage our clients to communicate openly with us throughout the process to ensure we align with your expectations from the start. Should you have any concerns, please reach out to discuss them before we commence work on your project.